Commercial Property Management
QUE takes a result orientated approach to property management, we ensure rents are paid and costs are controlled to maximize the return to our owners
Our service is scalable and includes the management of retail, office and industrial properties including facilities management with full reporting. Our client services are available 24/7. We have experience in managing different types of commercial properties that range from small operations up to larger scale central government tenancies.
Rent reviews & collection
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Property inspections & reporting
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Project management of landlord works
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Record management
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Client data portal
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Annual budget & account wash ups
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Management of lease terms
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Receive calls – key contact
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Tenant liaison
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Building compliance
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Insurance tendering management
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Repairs & maintenance identification & coordination
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New tenant onboarding
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Tenancy renewals
Facilities Management
Our approach to facilities management is that of ensuring the property is optimally presented to maximise its performance as an investment for its owner across its lifetime.
We establish long term maintenance plans and incorporate the day-to-day repairs and maintenance to ensure we can deliver our promise.
Together with contractors we ensure the building warrant of fitness (BWOF) program is in place and conforms with council requirements, should any repairs or maintenance issues arise we make sure these are completed to ensure certificates are issued and the building is compliant.
Regular inspections are carried out with full reports and photos provided to owners. We believe regular site inspections are crucial to minimizing repairs and maximising a buildings presentation and performance.
Building compliance
Emergency and security response
Project management
Repairs and maintenance
Presentation performance monitoring
Tenants
Great working relationships with tenants are crucial to our operation and we value them enormously.
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We focus on building long sustainable relationships through open communication.
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Tenants have our direct hotline 24/7 should they need support at their location.
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We take time to understand our tenants businesses and encourage their success.
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Lease discussions or disputes are dealt with swiftly in good faith.
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We provide annual opex washup statements.
Health & Safety
We work with our contractors and ensure health and safety processes are followed when projects are being undertaken. Compliance with “The health and safety at work act” is vital to us so we can ensure any person who works at or who visits one of our sites can do so with the least amount of exposure to risk.
Job specific safety assessments
Emergency response to hazards
Routine property safety assessments
Hazard identification & prevention
Incident reporting