Residential
We offer full service management of residential rental property
We project manage full renovations
Project Management
All properties whether commercial or residential will from time to time need to be refit or renovated. With our extensive list of contractors, consultants and experience enables us to project manage these tasks as and when needed.
Why do landlords use a Property Manager?
Owners delegate their responsibilities of owning investment properties to a property management company to ensure the day-to-day management and compliance requirements are taken care of. By doing this the owner can step away and use their time for other purposes. The property management company can add value by operating to a more professional level.
Residential Property Management Packages
Choose the level of support that works for your investment portfolio. Review the comparison table below to find the right balance of involvement and hands-off management.
| Feature / Service | Essential | Let & Collect | Complete Management |
| Management Fee | 4% + GST | 6% + GST | 7% + GST (Recommended) |
| Best Suited For | Owners who want to stay hands-on with tenants and maintenance | Owners who want help leasing and collecting rent, but self-manage afterward | Owners wanting a fully worry-free, hands-off experience |
| Tenant Finding & Advertising | ❌ | ✅ Included | ✅ Included |
| Viewings & Background Checks | ❌ | ✅ Included | ✅ Included |
| Rent Collection & Statements | ✅ Included | ✅ Included | ✅ Included |
| Rent Arrears Monitoring | ✅ Included | ✅ Included | ✅ Included |
| Routine Inspections | ❌ | $95 incl. GST each | $40 incl. GST each (Discounted) |
| Maintenance Coordination | ❌ | 10% administration fee | ✅ Included |
| Rent Reviews & Tribunal Support | ❌ | Additional charge | ✅ Included |
| 24/7 Online Account Access | ❌ | ✅ Included | ✅ Included |
Why Use Que Property Management?
Our Real-World Property Management Experience
We’re experienced property owners, landlords and investors just like you, with our own rental portfolio.
We have 20+ years of experience managing rental properties both commercial & residential.
We will consistently monitor the tenancy and property with regular inspections.
We ensure rent is paid on time, that any tenancy issues are resolved with haste.
We will arrange for maintenance tasks to be completed in a timely manner.
We hold professional Indemnity and public liability Insurance.
We operate an audited trust account for all rents and owner expenses.
A robust system for high quality tenant selection.
We don’t sell property, we manage it, so you will not be peppered with offers from a sales division to sell your properties.
We provide technology-driven, cloud-based access to your accounts and inspection data so you can monitor your property’s performance 24/7.
We offer photo and video property inspections.
Full Service Management includes
Advertise your property for rent
Establish market rent
Arrange and conduct viewings of property to prospective tenants
Tenant Selection & background checks
Monitor and follow-up rent payments daily
Carry out regular property inspections
Rent reviews
Project manage renovations, repairs & maintenance
Financial reporting
Mediation and Tenancy Tribunal
Provide online access to your inspection and financial records via secure cloud based system
On call 24/7
Healthy Homes
The healthy homes standards introduce specific and minimum standards for heating, insulation, ventilation, moisture and drainage, and draught stopping in rental properties.
Compliance time frames
Between 1 July 2021 and 1 July 2025 all private rentals must comply with the healthy homes standards within certain time frames from the start of any new or renewed tenancy.
1 July 2021- All boarding houses must comply with the healthy homes standards.
1 July 2024 – All housing New Zealand houses and registered community housing providers houses must comply with the healthy homes standards.
1 July 2024 – All private rental homes must comply with the healthy homes standards.
To ensure a safe and clean home we recommend testing for meth before and after each tenancy.
We work with Aucklands most experienced operators to ensure our clients houses are clean and safe.
To ensure a safe and clean home we recommend testing for meth before and after each tenancy.
We work with Aucklands most experienced operators to ensure our clients houses are clean and safe.
Smoke alarm compliance is a field where we work with specialist contractors to ensure each and every property we manage is compliant.
Smoke alarm compliance is a field where we work with specialist contractors to ensure each and every property we manage is compliant.